PRODUCT MIND
AI + AR Assistant
Your customers shouldn't have to search through complex manuals to install, operate, maintain or troubleshoot your products. Product Mind turns your product into an AI-powered, AR-guided assistant.
Trusted by manufacturers
in packaging, energy & medtech
Four steps replace an entire binder of documentation.
Scan
Point the camera at the machine.
Ask
Ask in plain language.
Follow
AR overlays guide each move.
Complete
Logged, verified, done.
Product Mind turns your existing product knowledge into a guided, intelligent experience. Your customers get instant answers and AR directions; you get insights that improve your products.
The customer scans the machine using a phone, tablet or AR device.
Product Mind identifies the product and relevant components.
The customer simply asks: "How do I install this machine?"
AI understands the customer's question and finds the relevant product information.
AR highlights the exact component and shows the customer what to do.
The customer completes each instruction before moving to the next step.
Installation, operation, maintenance or troubleshooting is completed with confidence.
No searching. No guessing. Just Scan → Ask → Follow.
AI processes and understands your product knowledge.
The system connects the customer's question with the relevant product, component and procedure.
The relevant component, location or instruction is visualized directly on the physical product.
The user receives personalized, step-by-step guidance.
Interactions generate valuable insights for the manufacturer.
Your existing product knowledge becomes an intelligent product experience.
GET REAL-WORLD PRODUCT INSIGHTS
Understand how customers use your products, identify recurring issues, and discover opportunities to improve product quality and performance.
Reduce Service & Warranty Costs
Prevent avoidable warranty damage with step-by-step guidance, while reducing technical support calls and unnecessary service visits.
Global Product Intelligence, All in One View
See where your products are being used, identify high-potential markets, and know where to focus your sales, service, and marketing efforts.
Turn Customer Problems Into Product Improvements
Identify frequently reported issues and problematic components, helping product teams prioritize improvements, enhance quality, and reduce recurring failures.
Let AI Handle Repetitive Questions
Your support team focuses on complex problems—not repetitive questions.
Know How Your Products Are Being Used
Turn product interactions into real-world insights.
See Your Products in the Real World
Get a live view of your product ecosystem.
Find the Problems That Keep Coming Back
Use these insights to: Identify → Investigate → Improve
Turn recurring problems into product improvements.
Customer Uses Product
Product Mind Assists
Interaction Creates Data
Product Owner Gets Insights
Improve Product & Service
Better Customer Experience
Support your customers today. Build better products tomorrow.
Select one product
Connect your product knowledge
Configure AI
Build AR-guided workflows
Deploy pilot
Measure customer & product insights
Scale across your portfolio
Book a Demo
Bring us one of your products and we'll show you how AI + AR can transform its customer experience.
From a 60-page manual to a guided, intelligent product experience.
Book a Demo