01
Scan
The customer scans the machine using a phone, tablet or AR device.
A Simple Experience for Your Customer.
Powerful Intelligence Behind It.
Product Mind turns your existing product knowledge into a guided, intelligent experience. Your customers get instant answers and AR directions; you get insights that improve your products.
A. Step-by-Step Customer Experience
02
Identify
Product Mind identifies the product and relevant components.
03
Ask
The customer simply asks: "How do I install this machine?"
04
Understand
AI understands the customer's question and finds the relevant product information.
05
AR Guidance
AR highlights the exact component and shows the customer what to do.
06
Follow Step by Step
The customer completes each instruction before moving to the next step.
07
Complete
Installation, operation, maintenance or troubleshooting is completed with confidence.
No searching. No guessing. Just Scan → Ask → Follow.
B. What Happens Behind the Scenes?
Your Product Knowledge Powers the Experience
Your Product Knowledge
ManualsSOPsService DocumentsFAQsVideos3D / CAD
Product Mind AI Engine
AI processes and understands your product knowledge.
Product Intelligence
The system connects the customer's question with the relevant product, component and procedure.
AR + 3D Layer
The relevant component, location or instruction is visualized directly on the physical product.
Customer Interaction
The user receives personalized, step-by-step guidance.
Product Insights
Interactions generate valuable insights for the manufacturer.
Your existing product knowledge becomes an intelligent product experience.
Ready to retire the manual?Let's Build Your
Let's Build Your
Product Mind
Send us your product information and we'll show you a working AI + AR assistant built around it.